Alliance Pharmaceuticals Limited
Terms of Supply

Thank you for choosing Hydromol. We are pleased to provide you with a free product sample. Please read this disclaimer carefully before placing an order for the free product sample and before using the product. By placing your order and using the product, you acknowledge and agree to the following terms and accept that your personal data will be used in accordance with Alliance’s Privacy Policy:

Disclaimer
  • Who are we? Alliance Pharmaceuticals Limited (company number 03250064) whose registered office is at Avonbridge House, Bath Road, Chippenham, Wiltshire, United Kingdom, SN15 2BB.

  • Sometimes we reject orders for free product samples, and we may withdraw the free product sample offer. We reserve the right to reject any order for free product samples and we reserve the right to withdraw or modify our offer of free product samples at any time without prior notice to you. This includes changes to product features, availability, or termination of the offer.

  • Free product samples can only be requested by healthcare professionals and consumers based in the UK.

  • Limited warranties: the free product sample provided to you is fit for the intended purpose as stated on the product packaging and in the product leaflet and is of satisfactory quality. No further warranties or representations are given by Alliance, and Alliance does not warrant or represent that the free product sample will meet your specific requirements or that it will be suitable for your intended purpose.

  • Personal responsibility:
    • Supply of the free product sample to you is conditional upon you only using the product in accordance with any instructions or warnings specified on the product packaging and contained in the product leaflet.

    • You acknowledge that the free product sample must only be used for the intended purpose as stated on the product packaging and in the product leaflet and you will only use the product for its intended purpose.

    • You must follow all instructions in relation to the safe storage and maintenance of the product specified on the product packaging and contained in the product leaflet.

    • You acknowledge that the useful life of the product shall expire on the date specified on the packaging in which it is supplied.

    • Alliance shall not be held liable for any misuse, incorrect storage or improper application of the product.

  • Health care professional advice: The product is not a substitute for professional medical advice, diagnosis, or treatment. It is always recommended to consult a qualified healthcare professional before using any health care product, especially if you have any existing medical conditions, allergies, or are taking medication.

  • We don’t compensate you for all losses caused by us or our products:

  • If you are a consumer, we will not be responsible for losses you suffer to the extent that the loss is:
    • Unexpected. It was not obvious that it would happen and nothing you said to us before we accepted your order meant we should have expected it (so, in the law, the loss was unforeseeable).

    • Caused by a delaying event outside our control. We do not commit to accept your orders for free sample products and we do not commit to a delivery time.

    • Avoidable. Something you could have avoided by taking reasonable action, including following the product packaging instructions and leaflet for safe use and storage.

    • A business loss. It relates to your use of a product for the purposes of your trade, business, craft or profession.

  • If you are a healthcare professional, our liability for any loss you suffer in connection with your trade, business, craft or profession is excluded, except that nothing shall limit or exclude either party’s liability:
    • for any loss to the extent that it is caused by your negligence, fraud, dishonesty or deceit;

    • for death or personal injury caused by your (or your agents’) negligence;

    • that may not otherwise be excluded by law.

  • Product suitability: The product may not be suitable for everyone. You acknowledge that it is your responsibility to assess the suitability of the product for your individual needs, medical condition, and any potential risks or allergies. For healthcare professionals, you acknowledge that it is your responsibility to assess the suitability of the product for your patient’s needs, medical condition, and any potential risks or allergies.

  • Intellectual property: The product may contain intellectual property owned by Alliance or third parties. By receiving the product, you understand and agree that no rights or licenses are granted to you to use or reproduce any trademarks, logos, or copyrighted materials associated with the product.

  • Privacy: Alliance will collect your personal data in accordance with its privacy policy found here.

  • Promotion only: the product is for your or your patient’s personal use only, and may not be sold onwards.

If you do not agree to these terms, please do not participate in this promotion.